This web site allows you to download free updates any time day or night for any version of NutriBase that you have purchased.

At CyberSoft, we do not charge annual fees. Most high-end competitors do.

Our policy toward updates and upgrades is simple: Updates are free for the version you purchase; upgrades to major new releases are no more than half price. There are no annual fees. If we release a new version within 90 days of your purchase, we will provide the new version at no charge to you. Toll-free phone support (M-F) never expires and email technical support (24/7) never expires.

"Updates" and "Upgrades" are not the same thing. The difference between updates and upgrades is explained below.

Updates - An update is an interim release that fixes bugs, improves performance, enhances usability, updates data, or adds new features to an existing version. Version numbers look like v7.0, v.7.01, v.7.02, etc. If your original purchase was for, say, NutriBase 8, then you are entitled to all the updates we release that begin with the number "8." Updates for the the various editions can be downloaded - 24/7 - from our web site at no charge.... just use the Updates link in the upper left corner of every page on this web site. To see a description of every update we've released this century, visit our Update History page.

The latest release of the NutriBase 8 update will update all previous versions of NutriBase 8. For example, installing version 8.2.2 will update NB8 versions 8.0.0 through 8.2.1. There is no need to install each update in sequence. Bear in mind, however, that a NB8 update will not update NutriBase 7 or older versions... an NB7 update is only capable of updating previous releases of NutriBase 7.

To check on the current status of updates, click the Updates link option in the navigation bar at the top of this or any other NutriBase web page.

Upgrades An upgrade is a major new release of NutriBase. When we release a major new release, we change the first number in the NutriBase version number. Moving from NutriBase 7.x to NutriBase 8.x would be an "Upgrade." There is a fee for upgrading (moving from one major version to the next), but it is less than half of the cost of a first-time purchase. To check upgrade pricing, click the Upgrades option in the navigation bar at the top of this or any other NutriBase web page.)

The NB8 Upgrade can only upgrade your software if you have NB7 installed... the normal NutriBase 8 Upgrade cannot upgrade NB6 or earlier editions.

You can upgrade, say, from NB4, NB5,or NB6 to NB8, but you'll need to order the correct upgrade package. For instance, if you are an NB6 Clinical Edition user and you never upgraded to NB7 Clinical, you will need to purchase the special NB6-to-NB8 Upgrade to move your data from NB6 to NB7, then from NB7 to NB8. We will email you instructions with step-by-step instructions for converting your NB5 data into NB8 format. If this is what you want to do, use our upgrade page or call us at 877-223-5459 to order the requried Upgrade.

The NutriBase End User License governs the usage of the NutriBase software.

If you have any questions about updates or upgrades, please email us anytime by clicking the email icon in the lower right corner of any page on this web site.